Last updated: July 2026
End Lease Clean Sydney (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains what we collect, how we use it and your choices.
What we collect
When you request a quote, book a clean or contact us, we may collect:
- Your name and contact details (phone number and, if you provide it, email)
- The suburb, postcode and details of the property to be cleaned
- Your service preferences and any notes you send us
- Basic technical data your browser sends when you visit the site (for analytics)
How we use it
We use your information to prepare your quote, contact you about your booking, carry out the cleaning service, and respond to enquiries. We may also use it to improve our service and, where permitted, to follow up about your job.
How your quote is sent
Our quote form is delivered to us through a third-party form service, which passes your submission to us by email. That provider processes the data only to deliver your message. We do not sell your personal information to anyone.
Analytics and cookies
This site may use analytics tools (such as Google Analytics) and cookies to understand how visitors use the site so we can improve it. You can control cookies through your browser settings.
Storing and protecting your data
We keep your information only as long as needed for the purposes above or as required by law, and we take reasonable steps to protect it from misuse, loss and unauthorised access.
Access, correction and complaints
You can ask us to access or correct the personal information we hold about you, or raise a privacy concern, by contacting us using the details below. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
Contact us
Questions about this policy? Call us on 1300 310 070 or use our contact form.